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Amazon Missing Item From Order

Missing Amazon Items: A Guide to Recovery

Confirm Shipping Address

Ensure that the shipping address in your Amazon account is correct. If it's wrong, contact Amazon customer service for assistance.

Track Package for Multiple Shipments

Check if your missing item is in another shipment. Go to "Your Orders" and select "Track Package" to verify the delivery date.

Reporting a Missing Delivered Package

If your package is marked as delivered but missing, follow Amazon's guidelines for reporting lost packages.

Missing Items from Shipped Packages

How to report and handle missing items from your Amazon package depends on whether the seller was Amazon or a third party.


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