Missing Amazon Items: A Guide to Recovery
Confirm Shipping Address
Ensure that the shipping address in your Amazon account is correct. If it's wrong, contact Amazon customer service for assistance.
Track Package for Multiple Shipments
Check if your missing item is in another shipment. Go to "Your Orders" and select "Track Package" to verify the delivery date.
Reporting a Missing Delivered Package
If your package is marked as delivered but missing, follow Amazon's guidelines for reporting lost packages.
Missing Items from Shipped Packages
How to report and handle missing items from your Amazon package depends on whether the seller was Amazon or a third party.
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